1. Scope and purpose
This Privacy Policy explains how Hotelreviewharbor Media Inc. collects, uses, discloses, safeguards, and retains personal information when you visit Hotelreviewharbor, submit an editorial enquiry, request a correction, or otherwise communicate with us. Hotelreviewharbor is an independent casino hotel review website and does not operate a casino, process wagers, manage reservations, or maintain player accounts.
This policy is intended to support compliance with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act where it applies, and with the General Data Protection Regulation when our processing falls within its territorial scope. Provincial privacy legislation may also apply depending on the circumstances.
2. Controller and contact
The organisation responsible for deciding why and how personal information is processed is Hotelreviewharbor Media Inc., located at 250 Yonge Street, Toronto, Ontario M5B 2L7, Canada. Privacy enquiries may be sent in writing to info@hotelreviewharbor.com. The email address is displayed as text and is not a clickable link.
When required by applicable law, we will identify an appropriate representative or contact point for individuals in another jurisdiction. Any such appointment will be stated in an updated version of this policy.
3. Information we may collect
- Identity and contact information you voluntarily provide, such as your name and email address.
- Enquiry information, including the subject, category, message, correction request, accessibility detail, and any supporting context you choose to provide.
- Technical information that a hosting provider may process, such as IP address, browser type, device type, operating system, referring page, requested page, timestamp, and basic security logs.
- Consent and preference records where consent is requested, together with the date, method, and scope of that consent.
- Correspondence and administrative records created while reviewing, responding to, or resolving your request.
4. Information we ask you not to provide
Do not submit payment card data, government identification numbers, passwords, casino account credentials, medical records, gambling transaction histories, or other highly sensitive information through the website. Hotelreviewharbor does not need this information to review an editorial enquiry. If unnecessary sensitive information is received, we may delete or redact it.
5. Sources of information
We generally receive personal information directly from you. Limited technical data may be generated automatically by your browser, device, server, or security infrastructure. We may also receive factual correction information from a hotel, casino hotel representative, accessibility advocate, reader, or public source when assessing editorial accuracy.
6. Purposes of processing
- Responding to enquiries, correction requests, accessibility questions, and website feedback.
- Assessing the accuracy, relevance, and integrity of casino hotel review content.
- Maintaining the security, availability, performance, and accessibility of the website.
- Preventing misuse, spam, fraud, malicious traffic, and attempts to compromise the website.
- Meeting legal, regulatory, accounting, record-keeping, dispute-resolution, and rights-management obligations.
- Improving editorial processes, navigation, forms, and user experience using appropriately limited information.
7. Legal bases under the GDPR
Where the GDPR applies, processing may rely on your consent, steps taken at your request before entering into an arrangement, compliance with a legal obligation, or our legitimate interests. Legitimate interests may include responding to communications, maintaining editorial accuracy, protecting the website, keeping proportionate business records, and defending legal claims. We balance those interests against your rights and reasonable expectations.
You may withdraw consent at any time where consent is the legal basis. Withdrawal does not affect processing that was lawful before withdrawal. We do not use consent as a condition for unrelated processing.
8. Consent and Canadian privacy principles
Where Canadian law requires consent, we seek meaningful consent that reflects the sensitivity of the information and the reasonable expectations of the individual. We limit collection to information reasonably necessary for identified purposes, use it only for appropriate purposes, and provide ways to ask questions or challenge our practices.
9. Contact form and communications
The contact form uses a local mail-client action. Submitting it may open the email application configured on your device and may place the information you entered into a message. The message is not transmitted by Hotelreviewharbor until you choose to send it through your email provider. Your email provider processes the communication under its own terms and privacy practices.
We use information in a message to review and answer the request, verify a proposed correction, prevent abuse, and maintain an appropriate record of the correspondence. We do not use contact messages to create casino accounts, facilitate gambling, or manage property reservations.
10. Cookies and local technologies
The current static version of the website is designed to function without advertising cookies, cross-site tracking pixels, or third-party analytics. Essential technical storage may be used if required to remember a privacy choice, maintain security, or support a feature you request. More detail is provided in the Cookie Policy.
If non-essential analytics or similar technologies are introduced later, we will update this policy and request consent where required before those technologies are activated.
11. Disclosure of information
We do not sell personal information. We may disclose limited information to hosting, email, information-security, professional-advice, or technical-support providers that need it to perform services for us and are subject to appropriate confidentiality and data-protection obligations. We may also disclose information when required by law, to respond to lawful process, to protect rights and safety, or in connection with a legitimate corporate transaction subject to appropriate safeguards.
An editorial correction may be discussed with the relevant property or source when verification is necessary. We will avoid sharing more personal information than reasonably required.
12. International transfers
Because the controller is located in Canada and service providers may operate in more than one country, personal information may be processed outside your province, territory, country, the European Economic Area, or the United Kingdom. Those jurisdictions may have different privacy laws. Where required, we use appropriate contractual, organisational, and technical safeguards and provide information about relevant transfer mechanisms on request.
13. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to the enquiry, documenting editorial decisions, maintaining security records, meeting legal obligations, and resolving disputes. Retention periods vary according to the nature, sensitivity, context, and legal significance of the information. Information that is no longer required is deleted, anonymised, or securely isolated in accordance with our retention practices.
14. Security
We use proportionate administrative, technical, and physical safeguards intended to protect personal information against loss, theft, unauthorised access, disclosure, alteration, and misuse. Measures may include access limitation, secure hosting configuration, software maintenance, backups, logging, staff confidentiality, and incident-response procedures. No internet transmission or storage system can be guaranteed to be completely secure.
15. Your privacy rights
- Ask whether we hold personal information about you and request access to it.
- Request correction of inaccurate or incomplete information.
- Request deletion where the applicable legal conditions are met.
- Request restriction of processing in circumstances recognised by law.
- Object to processing based on legitimate interests or to direct marketing.
- Request portability of information you provided where the legal requirements apply.
- Withdraw consent where processing depends on consent.
- Ask for information about safeguards used for applicable international transfers.
- Complain to the Office of the Privacy Commissioner of Canada, an applicable provincial authority, or a competent European data-protection authority.
16. Exercising rights
To exercise a privacy right, write to info@hotelreviewharbor.com and describe the request with enough detail for us to identify the relevant information. We may request proportionate verification before disclosing or changing personal information. We will respond within the period required by applicable law, subject to lawful extensions, limitations, and exemptions. We will explain a refusal where legally required.
17. Children and legal-age visitors
The website is directed to adults. Casino gaming age requirements vary by province and territory, and visitors must comply with the rules applicable to their location. We do not knowingly seek personal information from children for marketing or profiling. A parent or guardian who believes a child submitted personal information may contact us to request review and deletion.
18. Automated decisions and marketing
We do not use submitted personal information to make solely automated decisions that produce legal or similarly significant effects. We do not send promotional email unless a lawful basis exists and any required consent has been obtained. You may opt out of promotional communications at any time if such communications are introduced.
19. Third-party websites
The website may contain editorial references or links to third-party properties or public resources. Those third parties operate independently and their privacy practices are not controlled by Hotelreviewharbor. Review their policies before providing personal information. A link does not mean that we operate, endorse, or guarantee the third-party service.
20. Changes to this policy
We may update this policy to reflect changes in law, technology, processing, or website features. The updated version will be posted on this page with a revised effective date. Material changes may be highlighted through an appropriate website notice. Continued use after an update does not replace consent where consent is legally required.